We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two specific reasons: firstly, to process your order and second, to provide you with the best service to deliver your order. We will not e-mail you in the future unless it is about your order, or you have given us your consent. Please know that we will not and do not pass your e-mail address, or any personal information about you to any companies for marketing purposes.

The type of information we will collect about you includes:




Phone number

Email address

Secure Shopping

Filigrana Artisans is concerned with your complete security for customer transactions. We want you to have as much faith in the security of your transactions as you do our products and services.

We use Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.